~ Privacy Policy ~

Who we are

We are Reform IT Solutions, LLC a software development company that offers website, custom software and business consulting services.  Our company website addresses are: https://reformit.solutions and https://reformitsolutions.com and will be referred to as “our sites” through the rest of our privacy policy and cookie policy.  We use your personal data primarily to communicate with those that visit our website.

How we use your personal data has been carefully though through.  Below you can find the details regarding how we protect your privacy in our use of your personal data including:

  • Your rights and our obligations with respect to your personal data.
  • Transparency regarding our collection and use of your personal data.
  • Our commitments regarding how we protect your personal data.
  • Our commitments regarding how we will facilitate your rights and respond to your questions.

 

About this privacy policy

This privacy policy explains how we (Reform IT Solutions, LLC) collect, use and protect your personal data when you use the services provided on our sites.

We define personal data as any information about you through which you can be identified. Including information such as:

  • Personal Data: your name, date of birth, email address, postal address, or phone number;
  • Device Data: the IP address (including the country, region or city in which you are based) and browser agent information
  • Performance Data: how you use our sites.

Where our sites contain links to our use third party sites and/or services, those sites and services have their own privacy policies.  We encourage you to visit those third party sites and read their privacy policies to find out more about their commitments to protecting your privacy.

 

Personal Data collection and use

There are a number of ways that we collect personal data on our sites.  Each of these ways are mentioned in the following sub-sections along with the specific data items that we collect.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact form

If you fill out the contact form on our website we collect your first name, last name and email address that you send as well as the your IP address and browser use agent string to help with spam detection.

Quote form

If you fill out the contact form on our website we collect your first name, last name email address, phone number, company name, city of business, state/other of business that you send as well as your IP address and browser use agent string to help with spam detection.

Embedded content from other websites

Blog posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Plugin: Hummingbird

Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

Plugin: Smush

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

 

Personal data retention periods

Comments

If you leave a comment and and consent to our storing of your personal details, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Contact form

If you submit a contact form and consent to our storing your personal details, the data you provided including the message may be retained indefinitely.  This is so that we can ensure the best communication possible with our viewers.

Quote form

If you submit a quote form and consent to our storing your personal details, the data you provided may be retained indefinitely.  This is so that we can ensure the best communication possible with our customers on an ongoing basis.

Embedded content from other websites

All embedded content will be stored on our site as long as the reference to that content exists in either one of our pages or posts.

 

Cookies

When you visit our sites, we use cookies which collect personal data from you. A cookie is a file that is be placed on your device and helps us identify when you might return to use our sites and services.

To find out more about our use of cookies in relation to your privacy please refer to our cookie policy.

 

Your personal data rights

Feel free to contact us regarding any of the following in relation to your personal data rights by writing to the Data Protection Officer at 8793 W. Cornell Ave, Unit 3, Lakewood CO, 80227 or email [email protected].

Also note that we will not charge you a fee to obtain a copy of your personal data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive:

  • If you have given us consent to use your personal data, you can withdraw it whenever you would like.
  • You can request a copy of the personal data we hold about you. We will deal with requests for copies of your personal data within one month. Please note that if your request is not simple or frequent, it will likely take us longer to fulfill. If we foresee that it will take longer then the month we have committed to, we will let you know at our earliest convenience.  Where applicable, you may also request a machine-readable copy of your personal data.
  • You you can request us to delete your personal data. There may be exceptions to the right to erasure for specific legal reasons which, if applicable, we will detail for you in response to your request. Where applicable, you can object to the processing of your personal data for certain purposes.

If you want to make any of these requests, please contact [email protected].

There may be cases where you will need to provide us with specific information to help us confirm your identity in fulfilling your requests.

 

Where we send your data

We will not share your personal data with other people or organisations that are not directly linked to us except under the following circumstances:

  • We may share your data with other organisations that provide services on our behalf such as dealing with online payments and other forms of payment processing, i.e. credit card transactions and preventing fraud.
  • Comments are checked through an automated spam detection service.
  • We may reveal your personal data to any law enforcement agency, court, regulator, government authority or other organisation if we are required to do so to meet a legal obligation, or otherwise to protect our rights or the rights of anyone else.
  • We may reveal your personal data to any other organisation that buys, or to which we transfer all, or substantially all, of our assets and business. If this sale or transfer takes place, we will use reasonable efforts to try to make sure that the organisation we transfer your personal data to uses it in line with our privacy policy.

 

How we protect your data

We have put in place controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction.  Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data once with us, we cannot guarantee the security of any personal data sent to our site while still in transit and so you provide it at your own risk.

 

Contacting us

If you have any questions or concerns regarding your personal data as it pertains to the sites of Reform IT Solutions, LLC, please contact the Data Protection Officer at 8793 W. Cornell Ave, Unit 3, Lakewood CO, 80227. Or, email [email protected].

Complaints will be dealt with by the Data Protection Officer, and will be responded to within 30 days.

If you have a question about anything else, please see our about page and use the contact form at the bottom of the page.

 

Changes to the Privacy Policy

If we decide to change our privacy policy we will post the changes in this section of our privacy policy.